Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad.
How can I talk to a Globe agent?
No need to worry about how to call Globe’s customer service as it is now accessible in a few simple steps. Use Globe’s digital assistant by dialing 211 using your Globe mobile or 808 with TM. But if you prefer to air your concerns via landline, don’t worry. Just dial 02-7730-1000 to get started.
How do I contact Globe customer service from my cell phone?
You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
Can I use my Globe SIM abroad?
Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad.
How do I contact Globe customer service from abroad Related Questions
Can I call Globe roaming number?
For further assistance, please dial *143# or call the Globe Roaming Hotline +63277301212 (toll-free even while roaming). You can get in touch with us, too, through Twitter at @Talk2GLOBE, or send us a message. You can also find answers from other customers by going to Globe Community at community.globe.com.ph.
How can I email Globe at home?
Globe Customer Service email address: talk@globetel.com.ph.
How do I talk to a customer service agent?
Ask how they are and use their name if they give it. Explain your problem clearly, but don’t take too much time, because call center workers are strongly encouraged to deal with calls swiftly. It’s smart to try to elicit sympathy and get them on your side. Patiently follow the directions they give you.
Why is my Globe no service?
I have no signal Restart your mobile phone by turning it off and on. 2. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. 3. Make sure airplane mode is turned off.
How can I activate my Globe SIM?
Access the SIM registration website. Enter your 10-digit mobile number (ex. If eligible to register, you’ll receive a One Time Pin (OTP) text message on your mobile phone. Enter the 6-digit OTP on the registration website.
Is 214 a Globe hotline?
Those who have been permanently disconnected may call 214 toll-free from any Globe mobile number for other alternatives.
How can I restore my Globe service?
Talk to Us. Dial 211 for inquiries about reconnection and repair visits.
How do I contact my mobile service provider?
Verizon: 1-(800)-922-0204. Sprint: 1-(888)-211-4727. AT&T: 1-(800)-331-0500. T-Mobile: 1-(877)-746-0909.
Can I activate roaming while abroad?
Yes. It is now allowed! Save yourself the time and hassle to subscribe to a new roaming package while abroad. Go ahead and subscribe to the same or new package you want.
Can I activate my SIM card abroad?
If you’ve got a new Pay As You Go SIM, make sure you activate the SIM before you go away. You can’t activate it while abroad. You can find everything you need to know about setting up your phone for roaming here.
Can I still use my SIM card in another country?
Your SIM Will Work in Multiple Countries. As long as you go with a major provider, like Orange or Vodafone, a SIM card you buy in Spain (for example) will work in other EU countries, like France and Portugal. If you’re planning to visit multiple European countries, you only need to buy a local SIM card once.
How do I get OTP when abroad?
Contact your bank and inform them of your travel plans. They may be able to provide you with a temporary OTP or alternative method of authentication. If your mobile number is registered with your bank, it is possible to use your India mobile number on roaming to receive the OTP.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How do I call overseas from Philippines?
To call a phone in another country, dial 011, and then the code for the country you are calling, the area or city code, and the phone number.
How do I manage my Globe account?
To manage your Globe At Home Postpaid account, you need to download the Globe At Home app. Just make sure to enter your account/prepaid WiFi details correctly and go through the account verification process.
How can I access my Globe at home account?
Get your bill on time and pay online. Boost your plan quickly. Enjoy gifts and other promos. Track your data. Get easy access to help.