To get the details of how much you have to pay, you can check your latest Globe bill. You can also view your bill details via the GlobeOne app at https://www.globe.com.ph/apps-content/globeone.html. After your balance is paid, your line will be reconnected within 2 hours. Great!
What do I do if I forgot my Globe account number?
Digital subscribers can also obtain their account numbers through My Account here, or by requesting their account number by phone at 1-888-MYGLOBE (888-694-5623,) by emailing customerservice@globe.com, or by starting a live chat here.
How can I open my Globe account at home?
Connect the power adapter to the modem. Connect to the network that matches the SSID and password at the back of the device. Download the GlobeOne app to manage your account. Change WiFi Name and Password. ENJOY YOUR FREE 50 GB. CHECK CONNECTED DEVICES AND SET LIMITS.
Why can’t I log into my Globe account at home?
Important Advisory. Globe At Home app is no longer available on December 12, 2022. You can now view and manage your Globe At Home accounts on the GlobeOne app.
How can I view my Globe bill online Related Questions
How can I check my Globe balance at home without app?
Text the keyword FREEFAMSURF299 and send to 8080. Wait for an SMS confirmation.
What if I forgot my username and password in Globe at home?
The default login username and password both are “admin”. If you or someone had changed them but you forget them now, the only way to access the modem/router is to reset the router to factory default settings. Note: If you reset the device, the device will return to factory defaults, you will lose all your settings.
Can I still use my old Globe number?
Yes, you will still have the same number. This applies to both Globe Prepaid and Postpaid.
Can I reactivate my Globe number?
Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired.
How can I check my Globe balance abroad?
Dial *143# on your Globe mobile phone and press SEND or CALL. Balance inquiry is free of charge and is available 12 times per day. Great! It helped me!
What is the default username and password for Globe?
Open your web browser and then key in your router’s default gateway: 192.168. 254.254. Type “user” as your username and password.
Where can I see the account number in Globe at home?
*You can find your Home Prepaid WiFi number on your SIM bed or at the back of your modem. To find the location of your Home Prepaid WiFi number, tap the “Find my HPW number” button. STEP 3: A one-time security pin will be sent to your Prepaid WiFi number.
Why i can’t open my Globe At Home app?
Please be informed that starting Dec. 12, 2022, old GlobeOne and Globe At Home apps will be unavailable so make sure to download the GlobeOne app.
Why is my Globe not working?
Try to restart your mobile phone by turning it off and on. 2. Try to switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection.
Is there an app to see all your bills?
Bill Dashboard is the most efficient and powerful way to manage all your bills and payments. It allows you to track all your bills, credit card payments, mortgage payments, utility bills, insurance premiums, rent etc. No more hassle and late fees. Know when your bills are due even without opening the application.
How can I download my Globe billing statement?
STEP 1: Open the GlobeOne app and select the postpaid account you want to pay for. STEP 2: Check your bill on the account dashboard and tap the “Pay now” button. You may view your detailed bill by tapping “View breakdown” or simply tap “Download PDF” to get a copy of your current bill.
How long does Globe keep my information?
Information will be kept for as long as necessary to fulfill the purpose for which it was collected or for legitimate business or legal purposes. You will be provided with information about and an easy means to exercise your rights over the use of your information.
Can I reactivate an old SIM card and number?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
How do I call Globe customer service from overseas?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212.
How do I reactivate my Globe SIM abroad?
Dial *143# Choose Roaming & Int’l > Activate Roaming. You will receive a message confirming the activation of your roaming signal.
How can I reactivate my expired mobile number?
Take out your SIM from your mobile. Note the printed numbers on your SIM. Contact your carrier via phone or email. Request for reactivation. Provide details like the IMEI and SIM number to the customer care rep.