How can I call BDO customer service from abroad?

So, you want to know How can I call BDO customer service from abroad?

IAC is the access number required to be connected to the International Toll-Free No. of BDO Phone Banking, (IAC)+ 800-8-6318000.

How can I contact BDO customer by mobile?

Banco de Oro

How can I activate BDO International?

Log in to your account. Click “More” Go to “Security Management” Click “Set Card Limits” Look for “Overseas Status” and slide the toggle button to enable or disable your overseas activation setting.

How do I connect my phone to BDO?

Go to SMART MENU on your mobile phone and select “Mobile Banking”. Select “Activate Bank” then press “OK”. Select m-PIN to activate your bank then press “OK”. Enter “BDO” when asked for the Bank Code then press “OK”.

How can I call BDO customer service from abroad Related Questions

How to talk to BDO customer service?

Please call our Customer Service Hotline at 8631-8000 to report your lost or stolen card.

How do I get BDO OTP when abroad?

You will get your OTP if your registered international mobile number or local mobile number on international roaming is enabled to receive SMS. Do I pay anything for the OTP? It is free of charge except when your mobile number is on international roaming. Corresponding charges may be applied by your network provider.

Is BDO Online Banking 24 hours?

With BDO Online Banking, you can do the following: Access your accounts 24/7.

Why can’t I access my BDO Mobile Banking?

If you’re unable to log in, check the time settings on your device and set it to automatic. Why can’t I set my 6-digit PIN? If you’re unable to set your 6-digit PIN on the app, check the time settings on your device and set it to automatic. What financial transactions can I do on the BDO Digital Banking app?

How can I reset my BDO Online Banking?

Go to On the login page, click Forgot your password? Enter your user ID, and click Verify.

Can you use BDO internationally?

Just look for the contactless symbol and tap! Your BDO Debit Card is accepted worldwide at ATMs and stores wherever Visa or Mastercard is accepted. Deposits are insured by PDIC up to P500,000 per depositor.

Can I still withdraw if my BDO Online Banking is locked?

Yes, you may still use your debit card for withdrawal if you did not lock it via our online banking. However, if the card is locked, you should unlock it first so that you can do your transaction. 3.

Can I withdraw BDO abroad?

BDO Cards bearing the Mastercard/Visa logo can be used to make withdrawals/payment transactions at Mastercard/Visa ATMs/POS/Online/Web Merchants located at countries outside the Philippines.

How can I change my mobile number in BDO abroad?

Simply follow these steps: Log in to BDO Online Banking at, go to “Profile Settings” > “Customer Information” > “Update Customer Information”. You can choose to update your mobile number or e-mail address by ticking the button. Type in your new contact information and click “Submit”.

Can I activate BDO mobile banking Online?

Go to Click “Enroll Now” Fill-out the Online Enrollment Form, making sure to put a check on the Mobile Banking box, and then click “Submit”. Take note of your ATM Activation Code in the acknowledgment page as you will use this to activate your Internet Banking account.

How can I check my BDO balance through my phone?

Activate device (for first time Mobile Banking users). Login to BDO Mobile Banking. Go to Settings and turn on Quick Balance function. Select accounts for quick viewing.

Can I call BDO on weekends?

For account/transaction related concerns, kindly coordinate with your branch of account or call our 24-hour BDO Customer Care.

Is there a problem with BDO Online today?

Currently, BDO’s Personal Online Banking and Mobile App facilities are available and running optimally.

How do I report a transaction on BDO?

To help our affected clients, we encourage them to formally file a report via email (, its international toll free number (IAC +800-8-631-8000), or its domestic hotline (631-8000.

Can I receive OTP number when I’m overseas?

Yes. You’ll need to activate international roaming on your mobile phone before you travel overseas in order to receive the One-Time Pin (OTP).

How can I receive OTP when abroad?

Use a Local SIM Card A local SIM card is a SIM card that is associated with a local carrier in the country you are visiting. By using a local SIM card, you can access the local carrier’s network and receive SMS OTPs from any country in the world.

Leave a Comment