If you have issues with your internet/landline connection or would like to follow up an existing service request, you may reach out to our official Customer Care channels found at www.pldthome.com/contact.
How do I call PLDT landline 171?
Call PLDT Hotline at (02) 8-8888-171 For other networks, you can call using their hotline (02) 8-8888-171. Standard Call Charges may apply.
Is PLDT landline free call to Globe?
Mobile phone calls made on PLDT landline currently has a standard rate of Php14 per minute. That applies to all Smart, TNT, Globe, TM, and DITO numbers. For comparison, mobile phone calls are charged at Php6. 50 to Php7.
What number do I dial for PLDT landline?
The assigned telecommunication operator to PLDT is number 8.
How do I talk to PLDT customer service Related Questions
What is PLDT Globe?
It is one of the country’s major telecommunications providers, along with Globe Telecom and startup Dito Telecommunity. Founded in 1928, it is the oldest and largest telecommunications company in the Philippines, in terms of assets and revenues. PLDT, Inc.
What to do if PLDT is not working?
Make sure that you are up to date with your account and you have no outstanding balance. Turn your modem ON and check if the POWER light indicator is steady green. If not, make sure that the modem is properly plugged in and check if there are any loose or damaged cables.
Why can’t I call using PLDT landline?
Make sure that there are no loose or damage cables. Ensure that both ends of the telephone wire is properly connecting the telephone unit and splitter’s telephone port. If you are using a wireless phone, make sure that the phone’s battery if fully charged. Check that the ringer is on & volume turned up.
How do I connect to PLDT?
Turn on the Wi-Fi of your device/gadget. From the available networks, select the correct network name of your modem and enter password. If successful, signal strength will be shown at the upper portion of your device and you are ready to surf the net!
Is calling PLDT 171 free?
Please call our 171 hotline using any PLDT Landline, SMART, TNT and SUN Cellular network (free of charge). Dial 02-88888171 for other carrier/network (standard charges apply).
How do I know if my landline is Globe or PLDT?
With this, all Globe landlines will have a number 7 prefix. Example: From 730-1234 to 7730-1234. While PLDT lines will have a number 8 prefix. Example: From 851-62 29 to 8851-6229.
Is PLDT landline free call?
The PLDT Call All Service bundles the Postpaid Main Landline and a Wireless Landline that allows you to make FREE and UNLIMITED landline calls to your Home Zone when calling from anywhere in the country.
Can Globe landline call other network?
Globe Telecom’s call charges to other networks, whether mobile or landline, stand at P7. 50/minute while Globe to Globe/TM regular call rate is at P6. 50/minute. Regular calls from TM to Globe/TM is at P5.
What are Globe landline numbers?
The assigned PTE identifier for Globe and its subsidiary Innove is ‚Äú7.” For instance, a Globe customer with an existing landline or DUO number of (02) 210-XXXX will have to use (02) 7210-XXXX come October 6. Meanwhile, Globe subsidiary, Bayan Telecommunications, has “3” as its PTE identifier.
What is the new landline number format in the Philippines?
What is Changing? All Philippines local numbers in the 02 area code will append an additional digit to the end of the area code ( 02X ), moving from 7-digits to the new standard of 8-digits (11-digits when counting the country code of +63).
What is landline phone prefix?
Format for dialling fixed-line numbers A prefix of the number zero + the area code is required to dial from a landline phone in one STD code area to another. The same prefix of the number zero + the area code is required to dial any fixed-line number in India from a mobile phone, irrespective of the area code.
How do you dial from a landline?
Dial 9 to access an outside line. Dial 1 for domestic calls, or 011 for international calls. Dial the area code for domestic calls, or the country code (and the city code, if required) for an international call. Dial the telephone number.
Does Globe connect to PLDT?
With the peering arrangement, PLDT and Globe will now allow direct local exchange of traffic between PLDT’s Philippine Internet Exchange (PhIX) and Globe Internet Exchange (GIX) that is destined to each other’s own broadband and mobile customers.
Is PLDT and Globe the same?
The owners of Globe include foreign company Singapore Telecom (SingTel) and Ayala Corporation, with Jaime Zobel de Ayala as the company’s chairman. Smart, meanwhile, is wholly owned by Manuel V. Pangilinan’s Philippine Long Distance Telecommunication (PLDT) Company.
Why PLDT and Globe merge?
With the transaction, PLDT and Globe are expected to improve and lower the cost of Internet in the Philippines.
How do I restore my PLDT connection?
Accept the Terms of Use and Privacy Policy to proceed. Click Yes for existing PLDT Home subscribers. Please have your account number and telephone number ready to continue. From the main menu, select “Billing Services” and choose “Request Reconnection”