Absolutely! You can also avail of the new plans, subject to upgrade/downgrade policies.
How can I change my Globe plan?
You may request for a change in your postpaid plan via the GlobeOne app. Go to the Dashboard and choose “Change Plan” from the Quick actions panel, or go to the Plan Details section and select “Change My Plan”. Note that changing your plan may take these forms: Lateral change.
How can I change my Globe account at home?
STEP 1: Open your GlobeOne app, tap “More”, and then tap “Help”. STEP 2: Tap “Make account changes”. Tap “Okay” to proceed.
What will happen if I didn’t pay my Globe plan?
In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.
Can I downgrade my Globe at home plan Related Questions
How many months is a Globe plan?
Depending on the device you choose, GPlan with device has 12, 24 and 36 month contracts. Meanwhile, GPlan with GCash has a contract of 24 months, whereas GPlan SIM-Only / SIM-Only All Data both have a contract 6 months.
How do I check my Globe plan?
Go to the Dashboard section, scroll down to Current Plan and check your contract which is also viewable under the Plan Details section. Next, go to the main menu, choose Billing and check if your Amount to pay includes charges from the previous bill.
How do I change my Globe network without changing my number?
Insert your new Globe Prepaid MNP SIM. In the SIM menu, select “Port In” then select “Online Request.” Enter your non-Globe/non-TM number. Enter your 6-digit Porting Code. Restart your phone. Your signal will switch to Globe within 4 hours.
How do I manage my Globe account?
To manage your Globe At Home Postpaid account, you need to download the Globe At Home app. Just make sure to enter your account/prepaid WiFi details correctly and go through the account verification process.
Can I have 2 accounts in Globe at home?
Yes, you can avail of more than one subscription. Great!
How can I check my Globe bill at home?
Via GlobeOne App STEP 1: Open the GlobeOne app and select the postpaid account you want to pay for. STEP 2: Check your bill on the account dashboard and tap the “Pay now” button. You may view your detailed bill by tapping “View breakdown” or simply tap “Download PDF” to get a copy of your current bill.
How do I permanently cancel my Globe plan?
Globe At Home’ App Once registered, go the Menu and select ‘Help & Support’. Then select ‘Submit a Concern’. Then select ‘Request for Permanent Disconnection’. (There’s also an option for a temporary disconnection that might be helpful depending on your current situation).
What is a downgrade fee?
Downgrade Fee means fees payable by Customer to Supplier in the event where Customer elects to downgrade, before expiry of Minimum Subscription Period, from Price Plan to another with a reduced Fixed Recurring Fee and as set out in Equipment and Service Plan Undertaking Agreement of Cover Sheet. Sample 1.
How can I get a free upgrade from Globe?
Customers may also apply at glbe.co/TechUpgrade. A Globe representative will confirm their eligibility between 48-72 hours. Fiber is able to provide near-equal upload and download speeds and the ability to connect more devices without noticeable lags, allowing family members to use the internet at the same time.
How many months can I renew my Globe plan?
A plan renewal means you are able to renew your Globe At Home postpaid plan once you get past your contract period of 24 months. Once renewed, your plan will have a 24-month contract/lock-up period, and will now be eligible for our special plan renewal offers.
Is there a grace period for Globe at home?
We extended the billing due dates from March 15 to May 15 for all Postpaid mobile and broadband customers, including business and enterprise. This gives our customers a total of up to 60 days of extension equivalent to two months of unpaid bills.
Can I pay half of my Globe bill?
Split payment is a Paybill feature that will allow our consumer customers – mobile postpaid and non-LTE broadband postpaid – to use two payment methods when paying for one account only in a single transaction. When splitting your payment, you can use both GCash and a credit card to pay.
Is there an unlimited data plan for Globe?
Globe Prepaid is offering unlimited, 5G-exclusive offers: Go5G 99 (Unlimited 5G mobile data, valid for 3 days, ₱99) Go5G 199 (Unlimited 5G mobile data, valid for 7 days, ₱199) Go5G 299 (Unlimited 5G mobile data, valid for 15 days, ₱299)
Does Globe still offer installment plan?
We care about keeping you worry-free and connected. Enroll your postpaid bill in Globe’s Installment Payment Program, and pay your balance in easy installments of up to 6 months.
Can I change my network without changing my number Philippines?
Mobile number portability, or MNP, as a global practice enables a mobile phone customer to keep their number even when they switch networks or change their subscription from postpaid to prepaid and vice versa, free of charge.
How do I transfer my number to a new network?
Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. Contact your new network and give them the PAC code. Check the SIM works in your phone and the new number has ported across.