Easy reconnection To restore your outgoing services, you simply need to pay all or 100% of your unbilled usage plus any remaining balance from your previous bill. You can then request for reconnection through our customer care hotline at (02) 7730-1000 or reach out to us at m.me/globeph via FB Messenger.
How long does it take for Globe to reconnect after payment?
After your balance is paid, your line will be reconnected within 2 hours.
What will happen if I did not pay my Globe postpaid plan?
In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.
Is there a grace period for Globe payment?
No, your payment is due by your due date. (i.e. if your due date is the 1st of the month, then we must receive your payment by the 1st of each month). The late charge will not be assessed until after you are 10 days past due, but there is no grace period for your due date.
How can I reactivate my Globe postpaid plan Related Questions
Can you reactivate a deactivated Globe SIM?
Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service.
How do I reactivate my Globe sim abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline.
Can I keep my Globe postpaid number after termination?
Mobile number portability, or MNP, as a global practice enables a mobile phone customer to keep their number even when they switch networks or change their subscription from postpaid to prepaid and vice versa, free of charge. Great!
How much is Globe disconnection?
Can I terminate before the contract ends? Yes, you can but doing so will incur some charges. If you’re not up to it, it’s really best to finish your contract. If you terminate before 24 months – you’ll have to pay a pre-termination fee of P2,000, a P550 admin fee plus the balance of the device payments.
How can I get temporary disconnection from Globe?
GlobeOne app. From your dashboard click ‚ÄúMore‚Äù then ‚ÄúHelp‚Äù Globe Telecom Facebook Messenger. Dial 211 using your Globe mobile.
How can I settle unpaid Globe postpaid?
If you’re paying via credit card or GCash, you may also settle your Globe bill through our online bills payment service at www.globe.com.ph/paybill. For business and enterprise accounts, you may pay through your bank’s online payment facilities, via wire transfer or via www.globe.com.ph/paybillcorp.
How long can you go without paying a phone bill?
Some utility providers will terminate service as early as one week after the bill’s due date and require a hefty amount of money to restore these services. Other companies, like phone providers, may shut off service anywhere between 45 to 60 days after the bill is due.
Can I pay half of my Globe bill?
Split payment is a Paybill feature that will allow our consumer customers – mobile postpaid and non-LTE broadband postpaid – to use two payment methods when paying for one account only in a single transaction. When splitting your payment, you can use both GCash and a credit card to pay.
What happens if you can’t pay your bill on time?
Your financial crunch may be temporary, but your credit record is enduring…and overdue bills can haunt you for years to come. No matter how tempting, trying to ignore a mounting pile of bills is the worst thing you could do. You’ll end up with late fees, interest charges…and a ruined credit rating.
What happens if I pay my phone bill a few days late?
You may owe a late fee if you don’t pay your account balance in full by your due date. Didn’t pay your full account balance by the due date? We may charge a late fee and suspend your service until your balance is paid.
How can I reactivate my SIM no service?
Restart Your Phone. Press and hold the power button for more than 10 seconds to restart the phone, and let it re-detect the SIM card. Clean the SIM Card. Remove your SIM card and check whether the metal surface is stained. Try on Another Phone. Insert your SIM card into another phone.
Can we reactivate expired SIM card?
if the life cycle of your SIM card has expired completely, you cannot recharge it again and in that case you need to buy a new prepaid package.
How can I activate my expired SIM?
Try to request re-activation via Idea customer care. Visit nearest Idea store and submit reactivation request. Provide Address and Photo Id proofs. You may receive a confirmation call and then your number will be re-activated.
How do I contact Globe customer service abroad?
To check if your account’s roaming service is already active or to request for roaming activation, please call the roaming hotline at +63277301212 before leaving the country. We encourage you to inquire about the roaming partners and rates in your destination before leaving for your trip.
Can I activate my SIM card abroad?
If you’ve got a new Pay As You Go SIM, make sure you activate the SIM before you go away. You can’t activate it while abroad. You can find everything you need to know about setting up your phone for roaming here.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.